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Paperphyte/Services/Developer experience

Developer experience

The internal product no one else is building for you: developer portals, golden paths, templates and self-service that make the next team productive in hours — not weeks.

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Most organisations invest heavily in their customer journeys but leave the developer journey to chance. The result: every new team has to reinvent the same things — finding the right documentation, understanding CI/CDCI/CDCI/CD stands for continuous integration and continuous delivery/deployment: automated flows where code is built, tested and delivered to production in small, frequent steps instead of big, risky releases.Read more in the glossary →, choosing standards, setting up repos, configuring cloud resources, figuring out ownership and asking around in Slack.

This is where developer experienceDeveloper experience (DX)Developer experience (DX) is the sum of how it feels and how long it takes for developers to do their job: starting a service, finding documentation, getting feedback from tests and deploying to production.Read more in the glossary → becomes a strategic product.

We help you build the internal platform no one else is building for you: developer portalsDeveloper portal (Backstage)A developer portal is the internal website where an organisation's services, teams, ownership, documentation and self-service templates are gathered in one place. Backstage, open-sourced by Spotify in 2020, is the most common framework to build one on.Read more in the glossary →, golden pathsGolden pathA golden path is a ready-made, recommended, self-service route through a common developer workflow — for example from new repo to service in production — with standards, security and automation built in.Read more in the glossary →, templates and self-service that make the next team productive in hours — not weeks.

One shared place for everything developers need

A modern developer portal brings services, documentation, ownership, APIs, runtime environments and tooling together in one place. Frameworks like Backstage have shown how an internal developer portal can act as a hub for the whole engineering organisation: a catalogue of systems, teams and resources that makes software easier to understand, build and operate.

But the technology is only half the value. What matters is that the portal becomes your internal product: shaped around your teams, your workflows and your quality bar.

Golden paths that make the right way the easy way

Instead of long documents nobody has time to read, we create golden paths: ready-made, recommended routes through common developer workflows.

Starting a new service. Publishing an API. Setting up observabilityObservabilityObservability is the ability to understand what's happening inside a system from what can be observed — metrics, logs, traces and events — so you can answer questions nobody anticipated when the system was built.Read more in the glossary →. Managing secrets. Deploying to production. Onboarding a new team. All of it can be packaged as clear flows with standards, security and automation built in.

With golden paths and engineering platforms at the centre of how modern organisations improve, developer experience work connects directly to better business outcomes.

The point is simple: developers shouldn't have to choose between autonomy and quality. The best path should also be the fastest one.

Templates and self-service that scale knowledge

Every time a team asks ”how do we usually do this?”, there is an opportunity to productise the answer.

With templates and self-service you make organisational knowledge reusable:

  • new repos with the right structure from the start
  • CI/CD pipelines with your standards built in
  • service templates for APIs, workers and frontend apps
  • automated infrastructure provisioning
  • documentation, ownership and observability created on day one

That reduces friction, shortens onboarding and frees senior engineers from repetitive questions.

Inner source: open ways of working inside the firewall

Developer experience is also about culture. With paperphyte you take ways of working from open source and apply them internally: clear ownership, open contributions, shared standards and reusable components.

That means teams don't just consume the platform — they contribute to it. The platform teamPlatform teamA platform team builds and runs the internal platform other teams deliver on, so they don't each solve infrastructure, CI/CD and operations alone. In Team Topologies it is one of four team types, alongside stream-aligned, enabling and complicated-subsystem teams.Read more in the glossary → stops being a bottleneck and becomes an enabler.

The result

A good developer experience platform does more than collect links. It changes the pace of the whole organisation.

New teams get started faster. Existing teams spend less time on internal friction. Standards are followed without feeling like bureaucracy. Security, operability and documentation are built in from the start.

It's the difference between every team paving its own way — and the whole organisation moving faster on common ground.

We build the internal product that makes your developers faster, safer and more autonomous.

Ways to start

Three defined ways to start.

The services describe what we can do. Here are three engagements that say what you get, what we need from you and how they are priced.

Short engagement

Pipeline review

When builds and releases take too long or break too often.

What you get

  • A review of the path from commit to production: build times, tests, queues and manual steps.
  • A written report on where the time goes and what breaks, in order of priority.
  • A walkthrough of the report with your team, with a proposal for what to do first.

What we need from you

  • Read access to repositories and pipelines.
  • One person who knows the pipeline and can answer questions.

PricePer hour, at the higher hourly rate for short engagements.

Short engagement

Platform assessment

When the platform has grown piece by piece and nobody quite knows what it can take.

What you get

  • A review of cloud infrastructure, infrastructure as code, deployment and observability.
  • A written assessment of what holds, what is fragile and what we would do first.
  • A walkthrough of the assessment with the people who own the platform.

What we need from you

  • Read access to cloud accounts, infrastructure code and monitoring.
  • Time with the people who run the platform today.

PricePer hour, at the higher hourly rate for short engagements.

Longer engagement

Reinforcement in your Delivery Engineering team

When regular staff go on leave, or when hiring takes longer than planned.

What you get

  • A consultant who takes a place in your team and works in your tools, your backlog and your routines.
  • Pipelines, releases and operations that keep working while you are short-staffed.
  • A handover when the regular staff are back or the position is filled.

What we need from you

  • A place in the team: accounts, access and a contact person.
  • An estimate of how long the need will last.

PricePer hour, at a lower hourly rate than for the short engagements.

How we price

We charge by the hour. The hourly rate is higher when the engagement is short, such as a pipeline review or a platform assessment, and lower when we take a more lasting place in your team. Get in touch and we will give you the hourly rate for your setup.

Contact us →
Tool

What does the coding agent read first in your repo?

Nine questions, five minutes, nothing stored. Get a finished AGENTS.md — one page that replaces the Slack question.

Open the AGENTS.md generator →
01 / 04

Discover

We learn the business, map stakeholders and identify where the real value actually lives.

02 / 04

Define

Concrete scope, decision points and a plan you can take to the board.

03 / 04

Build

Short sprints, continuous demo, incremental release. No 6-month waterfalls.

04 / 04

Operate

We help hand it back to your team, or stay on as a managed-operations partner.

Got a problem worth solving?

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